Practical help, personal service

Technology that works for you.

Help for home users and small businesses, from a computer that won't start to a new setup you'd like to feel confident using.

Repair & support

When your computer isn't behaving, let's find out why and work out a sensible way forward.

  • Slow computers, startup problems and unexpected errors
  • Virus and unwanted software removal
  • Internet, Wi-Fi and connection troubleshooting
  • Help with hardware and software problems
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Backup & recovery

Your photos, documents and work matter. Put a practical backup plan in place, and get help when files go missing.

  • Data and system backup options
  • Help choosing a manageable backup routine
  • File recovery assessment and advice
  • Planning for a drive or computer failure
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Setup & upgrades

Make the most of what you have, or get help choosing and setting up what comes next.

  • Advice before buying a new computer
  • New computer and software setup
  • Moving your files to a replacement computer
  • Upgrade advice and responsible disposal options
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Learn & feel confident

Patient, individual help at your pace. Bring your questions, including the ones you've been hesitant to ask.

  • Getting comfortable with Windows
  • Email, web browsing and searching
  • Organizing files and photos
  • Remote access and everyday computer tasks
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A sensible place to start

I can often improve an existing computer rather than replace it. When a replacement makes more sense, I'll help you understand the options.

On-site help is available in Greater Vancouver. Remote support across Canada may let me help you without a visit, depending on the problem and your connection.

Contact me to discuss your needs, current rates and any visit fees before arranging work. Recovery depends on the condition of the device and can't be guaranteed.

A little help goes a long way

Let's get you connected.

Tell me what you need. I'll take it from there.

Get in touch